Direct Primary Care is a movement among primary care providers, who believe in giving the highest quality of care and value to their patients. We do this by removing the middleman, insurance companies. It turns out that when we don’t bill insurance companies, costs go down a lot. We don’t have to see as many patients in a given day, which means longer visits and more time spent on your care. We can provide the best possible care because we only work for you. Costs are fully transparent, and we have negotiated discounted lab and imaging prices. You don’t have to worry about co-pays, confusing bills, or hidden fees. It’s that simple.

Here at The Tree of Life Clinic, we are concerned with how we can foster connections in our community to better the health of all of our members and the Tucson community at large. We are only as healthy as the most vulnerable among us. The human animal is a social animal and we are meant to live and play in groups. Through the safety of connection, together we can heal one individual at a time. How this will look for our members is, as we grow, you will see offerings for group visits, group classes, workshops, and healthy, fun social events.

If you have a true emergency, please go directly to the hospital or call 911. That’s why we recommend our patients carry insurance—to cover the unexpected, expensive hospital based care that is necessary sometimes.

If you have an urgent issue, call us first. We may be able to see you right away and save you a trip.

If you need a specialist, we will refer you and keep in close touch with the physician to make sure we’re all on the same page. We have your best interest in mind, and will be your advocate. We do recommend carrying insurance for speciality care, but if you are paying out of pocket, we can work to negotiate a cash price for you.

Concierge practices typically bill insurance to get paid in addition to charging a monthly or annual fee. We on the other hand, do not bill insurance, so there’s no co-pays or confusing bills. It’s what allows us to keep our cost low, typically lower than a cell phone bill, which means lower prices for you in addition to outstanding service.

No. We keep our costs low by not accepting traditional health insurance. We are not an insurance company, nor does our practice replace your health insurance. Insurance can help you cover specialist and emergency visits and hospital care. We can help assist you in finding an insurance plan that might fit well with our practice model.

Unfortunately, we are not able to accept patients enrolled in AHCCCS (medicaid) at this time. But, we are dedicated to serving all patients in need, so please inquire about special rates based on income.

Yes, however we reserve this for urgent matters only, and communication must be through phone. No texting, messages or emails outside of the hours 7am-7pm because we may not see it right away. The preferred method for communicating is through the patient portal.

All routine visits, including annual exams and follow-ups are covered as well as urgent care visits and telemedicine. Routine office procedures such as skin biopsies, IUD insertions/removals, abscess incision and drainage, basic wound care, toenail removal and more are covered with your membership. Annual flu vaccines, tetanus boosters & TB skin tests are free. In house labs, such as rapid strep tests and urine tests are included.

Members are responsible for all costs incurred out of the clinic including lab, imaging, pathology and device fees. We have special pricing for many of these fees and you are welcome to use your insurance if you have it. ER, hospital & specialists costs are not covered by your membership.

No problem, just let us know and you can cancel your membership. Your membership will expire at the end of the monthly billing cycle. If you decide to re-enroll, you will be charged a re-enrollment fee.

Yes. House calls are available to all members within our service area. There may be occasions when a house call is not appropriate, such as when specialized equipment or testing is necessary.

Yes. You can send and receive email messages anytime through your secure patient portal. Using your patient portal will ensure that your information is private and that what you are requesting can be dealt with efficiently.

Yes. After we have reviewed your results, you will be able access your laboratory results, past vitals, medications, patient handouts, and more anytime through your secure patient portal.

For most appointments you will be able to request a day and time from your patient portal. If you aren’t sure what type of appointment you need, or you don’t see the type of appointment you need available please contact us via a message in the portal and we’ll get you scheduled quickly. After-hours and weekend appointments are also available on occasion and schedule permitting.

We contract with a wholesale medication distributor allowing us to pass along amazing discounts to you and your family for generic prescription drugs. Just like we leave out the insurance company as the middleman, we leave out the pharmacy mark-ups too. With an in-house pharmacy, you leave the office with prescriptions in hand; no need to go to the pharmacy when you are ill and no risk of getting the wrong medication or dose. All for less than the price of most discount pharmacy pricing or insurance co-pays. If you are interested in a specific medication or price, please feel free to give us a call.